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Adobe Font Don´t Work

New Here ,
Dec 17, 2019 Dec 17, 2019

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Adobe font stop working.

 

Can´t access activated fonts, can't activate new font, can't do nothing and i getting tired because i tried every solution that exists in the support and nothing works.

And when i try to open a chat with support doesn't work and my country phone number doesn't work to.

 

It's a shame for those who are paying for licenses every month, not having any support

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Enterprise , Services and storage , Troubleshooting

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correct answers 1 Correct answer

Adobe Employee , Dec 18, 2019 Dec 18, 2019

Could you try the following article to see if it helps. Can you also provide some additional information about your environment, OS, apps where you're facing this issue. Also, is it only you or are your colleagues and teammates also facing the same issues.

https://helpx.adobe.com/fonts/kb/troubleshoot-font-activation.html

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Adobe Employee ,
Dec 18, 2019 Dec 18, 2019

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Could you try the following article to see if it helps. Can you also provide some additional information about your environment, OS, apps where you're facing this issue. Also, is it only you or are your colleagues and teammates also facing the same issues.

https://helpx.adobe.com/fonts/kb/troubleshoot-font-activation.html

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New Here ,
Jun 26, 2020 Jun 26, 2020

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Hi Vikrant Rai,

thanks for your advice. I logged out of CC as described in the article, rebooted the computer and then logged in again. My Adobe Fonts have now been updated but my problem still exists. Otherwise I have no problems with all my Adobe CC apps. The synchronizations work fine between Lr on my iPhone and Lr or LrC on my Macs. Also the public share links created in LrC work fine. But lately I have noticed that the synchronization takes an extremely long time.

I use 2 MacBooks Pro: 13''from 2013 and 16''from 2019. On both Macs all software is up to date: macOS Catlina 10.15.5 and also my CC photo subscription apps are all up to date.

In sreenshot below you can see  how I create a share link for a cloud document in the CC app, but it does not work. I also posted the link here.  I have sent this link by mail to my Win computer. Again, it does not work with the Chrome or Edge browser. Does it work for you?

https://shared-assets.adobe.com/link/e82e90d4-6c29-4daf-421e-efaa0d108671

 

Screenshot.png

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