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Adobe Fonts Website Error

New Here ,
Jul 01, 2024 Jul 01, 2024

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Hello,
Has anyone experienced this error on fonts.adobe.com? (photo below) I am trying to preview and download Adobe Fonts, and am unable to. I do have an active account, my pervious downloaded fonts are available, and I have logged out of my account, restarted my computer and logged back in to try and resolve. But it did not work. I have also cleared all of my browsing data/cookies and tried different browsers.  At this point I am at a loss, any advice would be appreciated. Thank you! 

FontError1.jpgFontError2.jpg

 

 

  

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Troubleshooting

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New Here ,
Jul 01, 2024 Jul 01, 2024

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I apoligize, here is a better size of the second image I attached in my original post.

FontError2.jpg

 

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Community Expert ,
Jul 01, 2024 Jul 01, 2024

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@LNActeson_MCCS Check with your Adobe Admin - it appears they have disabled Adobe Fonts as a feature for the account. They control this in the Admin console.

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Adobe Employee ,
Jul 01, 2024 Jul 01, 2024

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Hi @LNActeson_MCCS, I'm sorry for the inconvenience. As I can see from my end, you do not have an active subscription. 
You can only access basic fonts - https://fonts.adobe.com/fonts?library=basic

Thanks!

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New Here ,
Jul 01, 2024 Jul 01, 2024

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I have an active enterprise account. 

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Adobe Employee ,
Jul 01, 2024 Jul 01, 2024

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@LNActeson_MCCS, the organization contract has expired. Thanks!

Ashish_Harrison_0-1719864411415.png

 

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