/t5/enterprise-teams-discussions/adobe-help/td-p/12945682May 16, 2022
May 16, 2022
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Adobe help is useless!!! I tried the (Contact us link), it says to speak to a real person. But hen I get routed to a virtual chatbot who does not comprehend my question and just keeps circle routing me back again
/t5/enterprise-teams-discussions/adobe-help/m-p/12948662#M37757May 17, 2022
May 17, 2022
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Adobe's support is a special form of pergatory. I am in the same boat currently. Ever since their genius decision to split our accounts into two it's been nothing but issues. I now have to switch into the 'business' profile to get support, but it keeps putting me in my personal profile with no option to switch even though I have that auto select option turned off. The chat robot keeps telling me I have no active plan and I need to switch. That is what I'm trying to do!
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