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How do I know if the licenses I am using at work is eligible to use the Adobe HUP? I try logging in with my work email on my home computer but doesn't work. Is there something I need to ask our Adobe Admin to enable? I believe our license server is set up within our own Intranet.
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This is something you will need to work out with your IT Admin to allow access on a home system.
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I had a similar issue with accessing my work's software from home. What worked for me was making sure my home computer appeared as if it was on the same network as my work. Some licenses check if you're on your work's network.