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Adobe Illustrator will not download on Windows 10 machines

New Here ,
Nov 09, 2021 Nov 09, 2021

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Hello I am trying to download Adobe Illustrator for my little sister for her schoolwork. When I downloaded Adobe Creative Cloud I could not find the download option in the application. I was able to find a download option on the adobe website that started the process via Adobe Creative Cloud but all I got was the attached error message saying Illustrator is not available for my device. I tried using the "Get Help" link but that just sent me to a page about support for ARM processor archetypes - which the machine I am using is not. I looked up the system requirements for Illustrator and my machine supports OpenGL v4.6, has sufficient RAM and memory, runs on Windows 10 V20H2, has a 1920x1080 display, and has an Intel i7-1065G7 that supports SSE 4.2. I attempted creating a fresh user and reinstalling Creative Cloud and that did not work either. Is there something else that I can try? My sister told me that they use Macs and Chromebooks at school. Could it be that the license her school provides does not cover the desktop version of Illustrator?Adobe Illustrator Download Error.png






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