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adobe-licensing-toolkit.exe not working as expected

New Here ,
Oct 02, 2020 Oct 02, 2020

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Hi, I'm running the below command in cmd.exe:

adobe-licensing-toolkit.exe --licenseInformation

 

And is returning the blank information:
Adobe Licensing Toolkit (1.1.0.94)
License Details
Operation Successfully Completed

 

I was expecting it to detect something for my Adobe Acrobat XI standard installation.

Reference: https://helpx.adobe.com/ca/enterprise/admin-guide.html/ca/enterprise/kb/sdl-toolkit.ug.html#sa_src=w...

 

OS: Windows 10 Enterprise, v1909

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correct answers 1 Correct answer

Adobe Employee , Oct 05, 2020 Oct 05, 2020

As far as I know, the perpetual licenses do not come with any expiry/end date so I hight doubt you will get any result with these tools. You can check the license certificate to get the contract details or contact your reseller for more information.

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LEGEND ,
Oct 02, 2020 Oct 02, 2020

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I moved your post to a better forum.

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Adobe Employee ,
Oct 02, 2020 Oct 02, 2020

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Hello,

I think Adobe has the AdobeExpiryCheck tool for Acrobat as XI is a serial number based app: https://helpx.adobe.com/in/enterprise/kb/volume-license-expiration-check.html

 

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New Here ,
Oct 05, 2020 Oct 05, 2020

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Hi,

 

I tried this initially but the result was unsatisfactory as well:

"

No expiring/expired serial number found on the system ...

AdobeExpiryCheck exit code : 0

"

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Adobe Employee ,
Oct 05, 2020 Oct 05, 2020

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As far as I know, the perpetual licenses do not come with any expiry/end date so I hight doubt you will get any result with these tools. You can check the license certificate to get the contract details or contact your reseller for more information.

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