Adobe Licensing Toolkit not working well on Windows 10

[CarlosBarrientos]

Hi, I´m working monitoring the Adobe licenses of my company, when someone have to leave the job, I take back the license of Adobe of the computer. Usually the computers are MacOs and Adobe Licensing Toolkit works very well on take back the license (using the command "-t" or "--deactivate"), but when I use the procedure of the official page (https://helpx.adobe.com/es/enterprise/kb/sdl-toolkit.html ) on Windows 10 64-bits, the command line marks "Adobe Licensing Toolkit (1.1.0.100) ERROR: Access denied. Operation Failed", I tried it in the administrator account, do it on the PowerShell, writing the direction by myself, probe it on different computers and nothing works. Pd: I also read the article https://community.adobe.com/t5/enterprise-teams-discussions/adobe-licensing-toolkit-doesn-t-seem-to-...

before. I really need a solution for this.

[Willi34124172h4bz]

Did you find a solution to this? I am having this exact same problem right now and I really need help.

[Anshul_Nautiyal]

Hi there,

I have reviewed your account, I couldn't find any Enterprise Subscription registered under this email ID, I would request you to share the Adobe ID (email) in the personal message with me, where you have this subscription.

To know how to send a personal message, please see: https://community.adobe.com/t5/enterprise-teams-discussions/how-to-send-a-personal-message-to-someon...

Thanks,

A.N.

[Crimson808]

Have you found a solution to the "operation failed" error? I'm trying to install a license via the toolkit but that's the error I get.

[Anshul_Nautiyal]

Hi @Crimson808,

Thanks for reaching out. I have sent you a personal message. Can you please check?

Thank you.

Regards,

^AN