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1

Adobe Pro DC and invites

Explorer ,
Apr 05, 2016 Apr 05, 2016

My previous adobe creative cloud products sent an actual invite to users, Pro is sending a download link - why?

I'v packaged and deployed it already, they need an ID and to accept the invite.

It's just wrong !

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Adobe Employee ,
Apr 05, 2016 Apr 05, 2016
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Explorer ,
Apr 05, 2016 Apr 05, 2016

why have you moved it - it's like the walking dead in here, I'll end up answering my own question while i wait?

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Adobe Employee ,
Apr 06, 2016 Apr 06, 2016

Can you post a screenshot of the email your users receive?

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Explorer ,
Apr 07, 2016 Apr 07, 2016
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Update.

SO after a chat session we worked out the users hadn't clicked the activate subscription link.

Ran through that with a couple of them and all was well.

I have to say it harks back to a poorly worded email received by the users when you as an admin send an invite.

Download Acrobat Pro DC isn't helpful when all you want is them is to create an ID and accept and activate an assignment.

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