Adobe programs are very slow

[Adam_Arterium]

We are a large organization with our own server. Adobe programs are very slow. But this is not the case if the work goes directly through the ISP's server.
What is the problem and how can it be solved?

[kglad]

do you mean downloading apps and updates is slow?  

if yes, https://community.adobe.com/t5/download-install-discussions/slow-cc-updates-a-possible-solution/m-p/...

[Adam_Arterium]

No. At first slow work.

[kglad]

your adobe programs are installed on a central server and users run those programs locally?

[Adam_Arterium]

No. All programs installed on local computers of each designers (one copy to work comuter and one to home).

Programs installed on work computer work slow. Home computer work normal fast.

[kglad]

that sounds more like an work computer environment issue than an adobe issue, but maybe adobe support can still help:

open the support tab on your admin console > start chat or start case or request expert session.

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

[Adam_Arterium]

Thank You very much!

[kglad]

you're welcome.  keep us updated.

[Abambo]

SO, if I understand you well: when working at the office with office computers, Adobe programs are slow, when at home they are fast. What are the computer configurations? Are they exceeding the minimal requirement? Are your data on a NAS or locally?

[Adam_Arterium]

Thank you for your interest in the issue!
You got it right.
Each designer has his own working computer: Intel Xeon CPU E5-2697 v3 2.60GHz x 2.60 GHz, 64 GB RAM, Windows 10 Pro.
My home computer: MacMini 3,2 GHz IntelCore i7, 64 GB RAM.

The data is stored on our remote server as it belongs to the corporation.

[kglad]

@Adam_Arterium 

assuming data storage is insignificant (which is otherwise an obvious place to start troubleshooting), did you contact adobe support?

[Adam_Arterium · Accepted solution]

Unfortunately not yet.
I am a designer who has been demanding for almost five years to fix this problem. Now I know exactly where to contact to pass this information to our IT-department, because I am sure that the problem is in our server and security policies.

[kglad]

excellent, that sounds like the first place to check.

[Adam_Arterium]

Hello!
IT-Department has not contacted Adobi Corporation. But began to gradually disconnect the tracking program which our security service will establish. Therefore, they found a program that slowed down everything: www.elastic.co/

[kglad]

@Adam_Arterium 

thanks for the update.