Adobe Reader doesn't patch to 18.0.11.20040 but stays at 15.7; how can I fix this?

Report · Jun 06, 2018

So we are doing an enterprise deployment via GPO; we'd normally patch AcroRead.msi with he msp file within the downloader. However, once it is imported into Gropy Policy Management it shows it as version 15.7

Report · Jun 06, 2018

Download and use the full installer. No need to patch anything.

Report · Jun 07, 2018

According to the procedure we have used for the last several distribute versions we should do.

We download the Enterprise version of Adobe Reader; we then extract the .exe using a command prompt line:

Adobe Acrobat Reader DC 2018.011.20040.exe -nos_oC:\AdobeFiles -nos_ne

Doing this gives us an MSI file, allowing us to deploy Acrobat Reader via Group Policy. The MSI file is version 15.7 - the MSP file (in this case "AcroRdrDCUpd1801120040.msp" is supposed to patch the MSI file up to the current version. The patching is done by doing the following:

Then in Admin Command prompt:
- Msiexec /a [File].msi (EX: msiexec /a AcroRead.msi)
  - Create Adobe folder on desktop and install to location
In the install folder (navigate there in command prompt)
- Msiexec /a Acroread.msi /p [[install path to the patch]]
  - (EX: msiexec /a AcroRead.msi /p c:\AdobeFiles\AcroRdrDCUpd1801120036.msp)
  - Install patch to Adobe folder on desktop

The above should patch the MSI to 18.011.20040 but according to Group Policy it is still 15.7 and shows it when I restart, it's that version of Adobe Reader. Is something wrong with the distribution file?

Report · Jul 05, 2018

Not answered the question.