Adobe Registration prompt keeps showing up

Report · Jan 10, 2017

Within a Citrix Provisioning Deployment, the Customization Wizard was used to create install and suppressed the Registration prompt. After some time, the registration prompt is now showing up again. FeatureLockdown was tried, but realize it isn't supported for Adobe Acrobat XI. Any ideas on how to correct?

Report · Jan 16, 2017

Hi,

Serialization of Acrobat XI via customization wizard is not the recommended way for OS imaging scenarios.

Please try the below steps:

1. Generate a prov.xml file on any machine connected to internet using the following APTEE tool command line:

"adobe_prtk --tool=VolumeSerialize --generate --serial=<serialnum> --leid=<LEID of product> --regsuppress=ss --eulasuppress

[--locales=list of locales in xx_XX format or ALL>] [--provfilepath=<Absolute folder path to prov.xml>]"

2. Customize Acrobat package using customization wizard for all other changes except serialization (do not enter serial and do offline exception in customization wizard).

3. Install the customized Acrobat XI via setup.exe on the image.

4. Copy the prov.xml file created in step 1 on the image and run following APTEE command.

"adobe_prtk --tool=VolumeSerialize [--provfile=<Absolute path to prov.xml>] --stream"

5. Launch Acrobat for about a minute.

6. Now use this image for deployment.

Please revert back in case of any issues.

Thanks,

Robin