You are now chatting with 'Pratima'
10:43:18 AM
Pratima:
Hello. Welcome to Adobe Technical Support.
10:44:53 AM
Pratima:
10:45:27 AM
Scott Goddard:
Why am i unable to change the invitation language for my multinational company?
10:46:30 AM
Pratima:
Could you please elaborate on the query to assist accordingly? 10:46:30 AM
Pratima:
10:47:02 AM
Scott Goddard:
How do I change the language of the invitations sent from our Adobe Teams account?
10:48:14 AM
Pratima:
Could you please provide me the order number of the product to assist accordingly? 10:49:22 AM
Scott Goddard:
10:49:47 AM
Pratima:
Could you please let me know if you have a creative cloud subscription with email id ? 10:50:48 AM
Scott Goddard:
I am an administrator for the xxxxxxx. Yes I have a CC subscription and I administer around 50 licences
10:51:51 AM
Pratima:
Please allow me a moment while I look into your account & verify the details.
10:52:46 AM
Scott Goddard:
The Team Account is listed as xxxxxxxx
10:53:03 AM
Pratima:
10:59:41 AM
Pratima:
It might take me few minutes. 11:07:14 AM
Pratima:
Scott , have you checked the system language for the user whome you have sent the invite. 11:08:05 AM
Scott Goddard:
Pratima.. Please.. This is an invitation EMAIL. it has nothing to do with users system language which are all in English and NOT German.
11:10:20 AM
Pratima:
Scott because as I can check that this is the basic language which you have the subscription with . 11:10:48 AM
Scott Goddard:
Im sorry, that sentence did not make sense
11:11:24 AM
Pratima:
Hello! Welcome to Adobe Customer Service.
11:11:42 AM
Pratima:
But sir that is the language you selected . 11:11:56 AM
Pratima:
It is not an in built setting from our end . - - - - - -
Like many multinational organisation we try to deploy Adobe around the World. Because our headquaters is in Switzerland it appears we are not allowed to do this in English. Only French, German or Italian. Imagine how frustrating it is for all our users who receive an invitation in German rather than English and THEN imagine how much of an oversight it is that we are NOT ALLOWED to choose the invitation language.
What a strange Approach. Completely alienating.
AdChoices