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Adobe Says I Have No Plan and I Was Just Charged. Where Did It Go?

New Here ,
Mar 04, 2022 Mar 04, 2022

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I have an account under my school email, but there is literally no one to talk to. My paid plan disappeared...even though I was just charged a few days ago. 

 

I tried reinstalling my apps or logging in, but they now say free trial.

 

Can someone help me? I've tried everything I could and checked the forms. I haven't found a solution and I have no access to directly contact an Adobe representative. 

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Community Expert ,
Mar 04, 2022 Mar 04, 2022

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Community Expert ,
Mar 04, 2022 Mar 04, 2022

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In case you still need help the the following link may help you locate whom to contact at your school.

https://helpx.adobe.com/enterprise/kb/contact-administrator.html

-Manan

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