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I have an account under my school email, but there is literally no one to talk to. My paid plan disappeared...even though I was just charged a few days ago.
I tried reinstalling my apps or logging in, but they now say free trial.
Can someone help me? I've tried everything I could and checked the forms. I haven't found a solution and I have no access to directly contact an Adobe representative.
Try the steps mentioned in the following linkhttps://helpx.adobe.com/hk_en/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html-Manan
In case you still need help the the following link may help you locate whom to contact at your school.