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Adobe Server Setup Tool --incemental issue with IIS (resolved)

New Here ,
Oct 26, 2017 Oct 26, 2017

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Just sharing.

I set up an internal update server following the guide Use the Adobe Update Server Setup Tool (AUSST) for IIS on Windows 10.

The first day, I could install and update Adobe application through the apps tab.

I set up a nightly task to update the internal server (AdobeUpdateServerSetupTool.exe --root="..." --incremental)

The next day, I got a 404 error on the apps tab.

It appears that  the Adobe Update Server Tool deleted the "web.config" in the "ACC\services\ffc\icons" folder.

As a workaround, I put all the directives in web.config at the root level with "location" tags.

<?xml version="1.0" encoding="UTF-8"?>

<configuration>

    <system.webServer>

        <staticContent>

            <mimeMap fileExtension=".dmg" mimeType="file/download" />

            <mimeMap fileExtension=".sig" mimeType="application/octet-stream" />

        </staticContent>

    </system.webServer>

    <location path="ACC/services/ffc/icons">

        <system.webServer>

            <staticContent>

                <mimeMap fileExtension="." mimeType="text/xml" />

            </staticContent>

        </system.webServer>

    </location>

    <location path="ACC/services/ffc/validation">

        <system.webServer>

            <staticContent>

                <mimeMap fileExtension="." mimeType="text/xml" />

            </staticContent>

        </system.webServer>

    </location>

</configuration>

Hope this will help!

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correct answers 1 Correct answer

Adobe Employee , Nov 12, 2017 Nov 12, 2017

Hi again,

You can simply download it and place it in the mentioned locations use this KB for complete details. - Use the Adobe Update Server Setup Tool (AUSST)

~Rohit

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Participant ,
Nov 09, 2017 Nov 09, 2017

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Hi all,

mathiasb40321913​ Very good catch! Thanks for sharing, that's solve our same issue.

Thanks again,

Christian.

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Adobe Employee ,
Nov 09, 2017 Nov 09, 2017

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Hi mathiasb40321913​ and Chre ,

Whenever you perform a fresh sync, web.config gets deleted, because fresh sync deletes everything from the synced folders on the server and creates them again, Which is precisely why we recommend incremental sync and not fresh each time

~Rohit

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Participant ,
Nov 10, 2017 Nov 10, 2017

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Re,

rpandita​ : we have made an incremental sync, not an fresh sync. And whenever, we've lost our web.config file.

And when it was deleted, how can we recreate it? For us, we have restore file from previous backup.

Thanks for informations.

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Adobe Employee ,
Nov 12, 2017 Nov 12, 2017

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Hi again,

You can simply download it and place it in the mentioned locations use this KB for complete details. - Use the Adobe Update Server Setup Tool (AUSST)

~Rohit

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Participant ,
Nov 12, 2017 Nov 12, 2017

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Hi rpandita

Ok, thanks, I found the link for download web.config file in your AUSST documentation.

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New Here ,
Sep 28, 2023 Sep 28, 2023

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i think i have the same issue as my acrobats arent updating within the apps, its saying is 404 when trying to download. i can not work out how to regeneraate this web.config file.

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