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Adobe should be more flexible and allow a mix of monthly and yearly subscriptions in one account

New Here ,
Oct 12, 2021 Oct 12, 2021

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We have some employees that have Adobe Acrobat Pro yearly licenses that we renew. Also occasionaly we have users that need Acrobat for one or two months only.

It would be logical and very helpful if we could easily add a user for one month here or there and not need to commit to a Yearly license and let the rest of the license sit unused for the other 11 months and pay for that!!

 

Also this Admin console is not at all intuitive or simple.

 

Sorely disapppointed as an IT Pro wanting to manage Adobe licenses and subscriptions.

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Admin console , Licensing

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correct answers 1 Correct answer

LEGEND , Oct 14, 2021 Oct 14, 2021

If a person leaves their license can be reclaimed and reassigned. But only cancelled at the end of the year term. So, yes, you need to permanently license your maximum requirement.

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LEGEND ,
Oct 14, 2021 Oct 14, 2021

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If a person leaves their license can be reclaimed and reassigned. But only cancelled at the end of the year term. So, yes, you need to permanently license your maximum requirement.

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New Here ,
Oct 19, 2021 Oct 19, 2021

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I understand how it is, but we dont have many employees that need Adobe products so likely the license will sit unused once we remove them and eventually expire and we will have paid for 1 year when we only needed a month or two.

My point is that this licensing model is archaic and should be updated to allow more flexibility for business customers. Why give standard consumers the option for a monthly subscription that can be cancelled any time but not the same for businesses accounts? Doesnt make sense

 

Thank you

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New Here ,
Oct 19, 2021 Oct 19, 2021

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Correction: I understand we can purchase monthly subscriptions separately but I want to be able to manage the monthly subscriptions in our business portal, not separately.

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