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Adobe Sign In ID Required - Problems

Community Beginner ,
Feb 06, 2017 Feb 06, 2017

I have a volume license for Standard and Pro DC. Trying to setup my new machines with this and thought I had it setup correctly. Apparently not as one of my machines is preventing the user from getting into Acrobat because of the sign in. Of course, this doesn't happen right away. It happens after Acrobat has been loaded a few times already, giving me false hope that it was setup correctly.

-grant offline exception is done, serial number is there

-online services and featurer > services integration is all disabled.

What is the secret to creating a traditional installer for this?

(For what it's worth, this is the most ridiculous system to setup software that I have to deal with. I might have stayed with version 10 if I knew Adobe had reinvented the wheel for both the software and now the installer.)

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Community Expert ,
Feb 06, 2017 Feb 06, 2017
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Adobe Employee ,
Feb 06, 2017 Feb 06, 2017

Are you using a customized installer for deployment and then installing to the machines or are you installing from a customized installer to a machine and then imaging the machine??

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Community Beginner ,
Feb 06, 2017 Feb 06, 2017

Now that you mention it, I may have done the latter for the last one or two. Is installing it after the image is deployed the preferred method?

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Adobe Employee ,
Feb 06, 2017 Feb 06, 2017
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Neither is "preferred".  It's about what best fits your organization and environment.  However, that being said, there are very specific steps if you are using an imaged OS and that is documented in the ETK here:

Common Deployment Options and Methods — Enterprise Administration Guide

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