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adobe vip team plan - what to do with license when user moves from old pc to new pc

New Here ,
Jul 14, 2020 Jul 14, 2020

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We have some users working from home with temp laptops that have the adobe vip team plan Adobe Pro DC (Acrobat) license assigned and app installed.

 

When they move back to their office desktop, will they have to unassign their license and uninstall the cc/acrobat apps on their laptops before reassigning their license and installing the cc/acrobat apps on their desktop or does the adobe vip team plan license allow the user to install a second copy of the cc/acrobat apps on their desktop without unassigning the license and uninstalling the first copy on their laptop?

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Acrobat , Licensing , Teams

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correct answers 1 Correct answer

Adobe Employee , Jul 15, 2020 Jul 15, 2020

Hello,

The workflow which you describe confirmed that you are using a named user license. You can install the creative cloud apps on more than one computer, activate (sign-in) on two, but use them on only one computer at a time.

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Adobe Employee ,
Jul 14, 2020 Jul 14, 2020

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Hello,

If you are using the named user license then it lets you install your apps on more than one computer, activate (sign-in) on two, but use them on only one computer at a time.

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New Here ,
Jul 15, 2020 Jul 15, 2020

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I not sure what "named user license" is.  All i know is we purchased a number of licenses thru the adobe vip team plan and then assigned the licenses to specific users via their company email address thru the admin console. the licenses can be unassigned and reassigned to different users by changing the email address associated with the license.

 

So, I'm still not sure if a user with an assigned license and app installed on one computer can install the app on a second computer under the same assigned license knowing that they can only use one at a time.

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Adobe Employee ,
Jul 15, 2020 Jul 15, 2020

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Hello,

The workflow which you describe confirmed that you are using a named user license. You can install the creative cloud apps on more than one computer, activate (sign-in) on two, but use them on only one computer at a time.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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