AdobeCCUninstaller not launched with Admin privileges

[Nicola_P_]

Hi,

I was preparing (with SCCM 2012) a package to install and uninstall the Adobe CC suite 2018 and I encountered a problem.

The installation package works correctly, but if I run the uninstall script with the command AdobeCCUninstaller.exe, I get the error message "AdobeCCUninstaller not launched with Admin privileges". How can I solve the problem?

Regards

[kglad]

[moved from Creative Suites to Deployment for Creative Cloud for Team, Enterprise, & CS]

[alisterblack]

Hi,

Please note the advice in our documentation regarding running Command Prompt as Administrator.

Perform the following steps to run the uninstall package on a user computer.

• Open the command prompt with Administrator privileges.

• In the command prompt navigate to the directory containing the AdobeCCUninstaller binary and then execute the binary as follows:

If the AdobeCCUninstallerConfig.xml file is in the same directory as the binary, enter the following command:

Windows OS: Enter AdobeCCUninstaller.exe and press Enter

Mac OS: Enter sudo ./AdobeCCUninstaller and press Enter.

If the AdobeCCUninstallerConfig.xml file is in the different directory as the binary, enter the following command:

Windows OS: Enter AdobeCCUninstaller.exe --uninstallConfigPath=<path to AdobeCCUninstallerConfig.xml> and press Enter

Mac OS: Enter sudo ./AdobeCCUninstaller --uninstallConfigPath=<path to AdobeCCUninstallerConfig.xml> and press Enter.

The output in the console, displays the progress and status of each application uninstallation.

After the unistallation is complete, a log file, with name AdobeCCUninstaller.log, is generated in following location:

• Windows: C:\Users\Username\AppData\Local\Temp
• Mac: /Users/<user name>/Library/Logs

[Nicola_P_]

Hi,

I already knew about this option. But I have to do a silent uninstall with SCCM 2012

[alisterblack · Accepted solution]

Hi,

Our recommendations for uninstalling via SCCM are here: Deploy Adobe packages with SCCM