After "Team" renewal, we receive notification saying "We are having trouble verifying your membership" on 3 of our users (so far)

[_RYAN_KELLY_]

We renewed our licenses for the year about a month ago. There was going to be a 1 month overlap due to the deal we signed up for through our reseller. Once the upgrade was processed we sent invitations to all our current users for the new contract year - they all accepted. This morning, 3 users received the "trouble verifying" message when starting up different apps. All users are using the same email/login for CC that they used originally. All invites when to those same email addresses.

Will this problem... fix itself? ...or should I be worried that we're going to lose our access in 66 days?

Thank you,

Ryan

[Romsinha-9KMEUt]

Hi _RYAN_KELLY_,

Please contact our chat support: Contact Customer Care.

Regards,

Romit Sinha