After updating Acrobat DC to latest release, prompted to sign in.

[michaeltm99]

I have created a customization install disabling the prompt to sign in...  Everything was fine until the last update release 15.006.30280.  After installing that the  Sign In Required prompt pops up.  The only way I have found to get rid of that is to uninstall all of acrobat and reinstall it.  I install the updates again, including 15.006.30280 and it works fine with no Sign In prompt.  I don't really want to do it on 60 computers.  Anyone experienced this?  Is there an easier fix?  Thanks.

[kglad]

[moved from Installing, Updating, & Subscribing to Acrobat to Enterprise Deployment (Acrobat and Reader)]

[Rave]

Hi Michael,

Please let us know the complete environment details.

You might want to refer the article: http://blogs.adobe.com/contentcorner/2017/06/12/manage-acrobat-dc-licenses-in-an-enterprise-environm...

Regards,
Rave

[michaeltm99]

Hi Rave...

We are running Windows 7 Ent 64-bit here (with a few Win 7 Pro sprinkled throughout).  Acrobat DC was deployed using SCCM 2012/2016.  We have 100 users here, 30,000 plus nationwide using that Enterprise license.  The license works perfectly until that update is installed. Then I have to uninstall and reinstall.  Then it works fine again.  The AcroPro.mst file has the registration popup turned off.   It has the product key in place and is set to silent install.  All works fine.  Let me know if you need more details...  Thanks Rave for looking into it.

[Rave]

Hi Michael,

I would suggest using the PRTK tool to suppress the license prompts.

Please refer to the article above.

You can also refer: Windows cmd line and msiexec — Enterprise Administration Guide

Regards,
Rave

[michaeltm99]

Rave, I appreciate the direction. Thanks a bunch!!  Have a good day.