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All CC libraries have been locked to another account that showed up and expired.

Community Beginner ,
Nov 23, 2021 Nov 23, 2021

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Adobe randomly added a "personal" account to our main account. I reached out twice to make sure we didnt have to do anything with it and was told it was fine.... then it expired and now all my CC libraries and cloud docs are locked to the wrong account.

 

I'm being told to manually move them, but we have over 100+ files..

 

Does anyone know a way to move these faster than one by one?

 

Honestly a little dissapointed in adobe for dropping the ball here...

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Community Beginner ,
Nov 23, 2021 Nov 23, 2021

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not only that we have to move the libraries and then also share again with all our team memebers and stakeholders.. what an absolute waste of time.

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