Always Display Specific Pane on Launch

Report · Feb 02, 2015

A user wants the Tools pane to always be visible at launch, whether they're launching Acrobat manually, or by virtue of opening a PDF.

Is this possible?

Admins: I don't think this falls under the Enterprise Deployment category, but the other communities seemed even less appropriate. Move or re-categorize appropriately.

Report · Feb 02, 2015

Look here: General Preferences

Ben

Report · Feb 02, 2015

Thanks for the prompt reply!

We're using Acrobat Pro X (10.1.11). If I'm understanding the Tools Pane Customization‌ and Glossary pages correctly, the iBasicSharePaneStickyStatus & irightPaneState preferences were both introduced [starting] in version 11.0.02.

Assuming, I'm reading that right, those settings are not going to work for us (10.1.11). None of the other preferences seem to fit the bill.

For what its worth, I did set the preferences as follows:

HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\10.0\AVGeneral\cTaskPanes\iBasicSharePaneStickyStatus to 1
HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\10.0\AVGeneral\cTaskPanes\irightPaneState to 2

And I performed the following tests, ensuring that the dword values were 1 & 2 before starting each time:

Launch Acrobat > Tools panel is closed > Close Acrobat > iBasicSharePaneStickyStatus changes to 0.
Launch Acrobat > Tools panel is closed > Open the Tools panel > Close Acrobat
Launch Acrobat > Tools panel is closed > Open the Tools panel > Open a recent document > Tools panel still open > Close Acrobat
Launch Acrobat > Tools panel is closed > Open a recent document > Tools panel still closed > Open Tools panel > Close Acrobat
Launch Acrobat > Tools panel is closed > Open the Tools panel > Open a recent document > Tools panel still open > Close Document > Close Acrobat
Launch Acrobat > Tools panel is closed > Open a recent document > Tools panel still closed > Open Tools panel > Close Document > Close Acrobat

Every time without fail, upon closing Acrobat, iBasicSharePaneStickyStatus and irightPaneState revert to 0 & 1 respectively.

This is curious though: If those two registry options were introduced in 11.0.02, how are they present in 10.x? (How is 10.x even aware of those settings and creating or modifying them?) (O_o)

Both RegFromApp and ProcMon show the registry settings revert when closing.

I even tried the following, expanding the Tools pane (with & without a document open) & restarting Acrobat, with no appreciable results:

deleting iBasicSharePaneStickyStatus and setting irightPaneState to 2
deleting both iBasicSharePaneStickyStatus & irightPaneState and setting RememberedViews\iRememberView to 1
deleting all 3 settings above - iBasicSharePaneStickyStatus & irightPaneState get recreated with 0, 1 respectively.
toggling HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\10.0\RememberedViews\iRememberView between 0 & 1 with iBasicSharePaneStickyStatus and irightPaneState set to 1 & 2

What did I miss? What am I not doing right? Or is this just not possible in 10.x?

Report · Feb 02, 2015

The documentation is correct about the version, so 10.x doesn't support this.

I might be sending you down a dead end, but you could try looking at the JS API Reference. I know it's possible to show/hide menu items with JS like this: app.hideMenuItem("Email");

If you make it work, post back.

Ben

Report · Feb 03, 2015

Thanks for the confirmation.

Report · Mar 02, 2015

I am having this exact same problem but I have confirmed that I am using version 11.0.09. Both the iBasicSharePaneStickyStatus and irightPaneState registry keys reset themselves to 0 and 1 respectively on closing of Adobe Acrobat Pro. Is this a bug that needs to be fixed?

Report · Mar 13, 2015

Hi Ben,

I can confirm Haxin's findings also apply to version 11.0.10 Standard and Pro. The keys revert as soon as Acrobat opens or closes. This is affecting my end users. Any chance of a resolution.

Thanks,

Josh

Report · Mar 13, 2015

Hi,

Can one of you do the following?

Configure it again.
Export your registry and post here.
Open and close Acrobat.
Export your registry again and post here.

Report · Mar 13, 2015

*edit: This was tested on Windows 7 & 8.1 fully patched.

At no point has the Tool Pane shown on start up, it has to manually be opened each time.

Configured (while Acrobat is closed):

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\11.0\AVGeneral\cTaskPanes]

"iBasicEchoSignPaneStickyStatus"=dword:00000001

"irightPaneState"=dword:00000002

After Opening and Closing Acrobat

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\11.0\AVGeneral\cTaskPanes]

"iBasicEchoSignPaneStickyStatus"=dword:00000000

"irightPaneState"=dword:00000002

After Opening Acrobat, Activating the Tool Pane, and then closing Acrobat

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\11.0\AVGeneral\cTaskPanes]

"iBasicEchoSignPaneStickyStatus"=dword:00000000

"irightPaneState"=dword:00000001

Report · Apr 07, 2015

Any update on this issue?

Report · Apr 07, 2015

A bug is filed. No other info at this time.

Ben