any admin out there? need some help deleting an acocunt

[Aaron29108456r5q2]

basically i want to delete my account because i was told to activate the plan on my student email, basically creating another account which currently has a functioning plan.

what happens here is that for some reason adobe (chat) support is unable to delete my account because it belongs to some enterprise team or something.

which i have not the slighties idea about.

either way yeah, i can see some developer menu and admin actions menu.

but i can't remove myself from whatever team i'm supposed to be in. 

it's been a couple of weeks, so yeah, would really appreciate if someone helps me. 

[kglad]

contact your admin,,https://helpx.adobe.com/enterprise/kb/contact-administrator.html

[Aaron29108456r5q2]

while i can follow the contact administrator link, there are no administrators and i'm the sole users of whatever group i'm in.

therefore i can't even remove myself.  😭😭😭

[kglad]

assign yourself to be admin

[Aaron29108456r5q2]

tried to but i can only add myself as support and deployment admin, roles from which i can't delete anything. 

currently talking to support through chat but my man is sending me the general delete accounts steps. lol

[kglad]

do you know what kind of subscription you have? 

[Aaron29108456r5q2]

i had the student subscription plan.

wanted to reactivate it on the 16th but my profile information wouldn't load.

chat support told me to reactivate it on my university email.

therefore i created another account and wanted to delete this account.

not sure at what point it became this enterprise thing.

but definitely a bug because at some point i had an annual pre-paid plan but there was no billing attached to it.\

adobe managed to cancel it but i'm stuck with the account deletion. 

[kglad]

can you change the email on that account?

[Aaron29108456r5q2]

i believe i can.

i guess it's a possibility to leave this account with a random email but still feels a bit odd not being to delete it.

sent them a tweet @adobecare

hopefully they answer.

😭😭😭

[kglad]

get a gmail or hotmail email address. change the account to that email.

then you be able to use your school email with a new account/subscription.

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

[SuJoshi · Accepted solution]

Hi @Aaron29108456r5q2 

It seems that your account is linked to the Developer Console, and you need assistance removing the account or deleting the portal. 
I have shared the steps with you over DM.