I've got a virtual machine where i've had creative cloud and a bunch of Adobe programs installed but it suddently started crashing with the following error (sorry for language):
Navn på problemhændelse: APPCRASH
Tidsstempel for program: 5f9b8521
Tidsstempel for fejlmodul: 5f9b8521
I tried to uninstall the apps and reinstall them but got the same error. I've looked all over the web and done whatever hit I stumbled upon.
This is kind of critical as we got multiple end users in a business that's using the VM for adobe.
do you have an enterprise or team subscription?
It's a team subscription
Kindly check if you are seeing the same behavior when using the apps in a physical machine. You can check the technical support boundaries for VM or server based environment: https://helpx.adobe.com/in/enterprise/kb/technical-support-boundaries-virtualized-server-based.html
We're using Microsoft Azure 🙂
The end user only used Creative Cloud to get access to Acrobat DC so we just downloaded it via the online Creative Cloud.