Creative Cloud Teams vs. Individual Plans — Features, Billing, and Licensing Compared

[user_6599]

Hi everyone,

Currently, I manage a significant number of individual Adobe accounts that are shared between two devices. Here's how our workflow functions at the moment: each account is used on two devices, and the same program (e.g., InDesign) is often accessed simultaneously. This could be on an iPad and a laptop, or a laptop and a desktop PC, depending on the situation.

As we consider switching to a Team account, I have a few questions:

1. Will this workflow remain the same with a Team account?
2. Can I still access two instances of the same software at the same time on different devices?

Could someone please confirm how this would work?

Thank you!

[Bani Verma]

Hi there, 

We truly understand your desire to learn more about the Creative Cloud Teams subscription before upgrading. Your curiosity is entirely valid, and we're here to support you.

It seems your current setup may not align with our subscription terms of use. According to our guidelines, "Your subscription lets you activate each of the 20+ Creative Cloud apps across desktop, mobile, and web on up to two devices (or virtual machines) at a time, but you may not use the same app on both devices simultaneously." We encourage you to read our policy here for more clarity: https://adobe.ly/4ghA4KR;

For your convenience, here is a comparison of what is offered in the Individual and Teams plan: https://adobe.ly/4gg4HQF;

For more details, please request a consultation with the sales from the following link.

We sincerely hope this information is helpful to you.

Thanks,
^BS

[user_6599]

Thank you for the quick response! Could you please provide me with a proper link to the policy and guidelines regarding this matter? The link you provided doesn’t seem to be working on my end.

I appreciate your help!

Best regards

[user_6599]

[Anshul_Nautiyal]

Hi @user_6599,

Thank you for bringing this to my attention! It appears the link provided may have been incorrect or outdated, and I sincerely apologize for any confusion caused. To better address your concerns regarding Adobe Creative Cloud activation and usage policies, please refer to the following official resources:

Adobe Terms of Use: This document outlines licensing agreements and user responsibilities for Adobe products.

Creative Cloud FAQ for Teams: This FAQ provides detailed insights into device activation limits, simultaneous usage policies, and other subscription-related information.

I hope these resources clarify any questions you have. If you encounter further challenges or need additional assistance, please don’t hesitate to reach out—I’m here to help!

Regards,
^AN

[Anshul_Nautiyal · Accepted solution]

Welcome to the Enterprise and Teams Community.

Are you looking to move to Teams licensing from an Individual subscription and want to understand how it benefits you? Below is a simplified overview that will help you understand the differences and key points to consider.

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Features / Benefits Before Upgrading

When you move to a Creative Cloud for Teams plan, you gain several exclusive advantages designed for organizations and collaborative environments:

• Centralized license management through the Adobe Admin Console
• Shared pooled storage for collaboration and secure asset retention
• 1:1 Expert Sessions and advanced technical support
• Creative Cloud Libraries to maintain brand consistency
• Access to Adobe Fonts, Adobe Stock templates, Adobe Color, and Behance
• 180-day file history for cloud documents and Creative Cloud files
• Ability to reassign licenses when users leave the organization
• Prorated refunds for cancelled individual licenses

Additionally, you can review this documentation:
https://www.adobe.com/creativecloud/business/teams/upgradetoteams.html

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How Billing Changes When Moving to Teams

With a Teams contract, billing becomes centralized:

• All licenses and billing are managed through the Admin Console
• You no longer need to manage separate billing for each individual user
• The contract owner can view billing history and manage invoices directly from the Admin Console (for purchases made via Adobe.com)

More details:
https://helpx.adobe.com/enterprise/using/manage-invoices.html

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How to Move from an Individual Subscription to a Teams Subscription

When upgrading from an Individual plan to a Teams plan, you’ll be asked to:

• Decide whether to cancel or keep your existing Individual plan
• Choose whether to migrate your assets to team storage or retain them in personal storage

If you choose to cancel your Individual plan, a refund will be processed within 3–5 business days. All content stored under your personal storage can transfer automatically to your team storage to ensure nothing is lost.

Learn more here:
https://helpx.adobe.com/enterprise/using/business-plan-upgrade-for-team-members.html

To purchase a Teams contract, visit:
https://www.adobe.com/creativecloud/business-plans.html?plan=team&step=2

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How Admins Can Manage Team Seats After Switching

Admins can:

• Purchase the required number of licenses
• Add users in the Admin Console
• Assign or reassign licenses as needed

Documentation for adding and managing users:
https://helpx.adobe.com/enterprise/using/assign-licenses-to-teams-users.html

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What Happens to Your Personal Adobe ID When Moving to a Team Account

Your personal Adobe ID remains the same.
Licenses assigned through the Admin Console are added to a Business Profile. When signing in, users can select the Work/School profile to access the Teams license.

What are profiles?
Profiles are created when the same email address is associated with multiple plans, including at least one business plan. Each profile has separate storage and entitlements.

Learn more here:
https://helpx.adobe.com/enterprise/using/manage-adobe-profiles.html

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How to Transfer Files Between Personal and Business Accounts

If you need to move files:

• Between profiles under the same email (Business → Business, Business → Personal, Personal → Business)
• Or to another Adobe ID

Use Adobe’s asset transfer workflow:
https://helpx.adobe.com/enterprise/kb/transfer-assets.html

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How Many Devices You Can Log Into at One Time With a Teams License

You can download Adobe apps on multiple devices, but:

• You can only sign in on two computers simultaneously
• You can use apps on one computer at a time

More information:
https://helpx.adobe.com/download-install/apps/licensing-activation/activate-deactivate-apps/install-...

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What Happens to the License When a User Leaves the Company

Because all licenses are centrally managed, you can simply remove the user from the Admin Console and reassign their license to someone else.

Guide:
https://helpx.adobe.com/enterprise/using/assign-licenses-to-teams-users.html

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To help you better understand Adobe Creative Cloud activation and usage policies, please refer to the following official resources:

Adobe Terms of Use: This document outlines the licensing agreements, usage rules, and responsibilities associated with Adobe products.
https://www.adobe.com/legal/terms.html

Creative Cloud for Teams FAQ: A comprehensive list of frequently asked questions covering features, licensing, billing, and team management.
https://helpx.adobe.com/creative-cloud/faq/teams.html

If you have further questions about upgrading to Teams or managing your licenses, feel free to ask!