• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

AUSST - Multiple ProcessUtils errors in DLM log file

Community Beginner ,
Jan 17, 2023 Jan 17, 2023

Copy link to clipboard

Copied

Hi there,

 

As I am regulary watching my AUSST internal server synchro results, I have noticed, in th DLM log file, a huge amout of the same error:

 

[ERROR] | ProcessUtils | XXXX | In changeThreadContextToExplorerContext. Unable to find explorer processID
 
I do not pass through a proxy server to contact the Adobe's servers to download updates from. I use a scheduled task to launch an incremental sync automatically on  regular basis. Those errors are not leading or causing FATAL events in the logs.
 
I took some samples (see below) from an extract of the DLM log file so the error can be seen in context. Please note that I removed some text to make it easier t to read (date and time for example have been removed).
 
Thank you for your ideas.
Cheers,
 
------------------------------------------------------------------------------------------------------------
SAMPLE 1:
 
[...]
 
[INFO] | 8160 | *******************start of Download****************
[INFO] | 8160 | GDE Version is 5.5.0.13
[INFO] | 8160 | INFO: serverfullpathForHeadCall is empty in input structure of DLE
[ERROR] | ProcessUtils | 8160 | In changeThreadContextToExplorerContext. Unable to find explorer processID
[ERROR] | 8160 | The windows error code is - 12180
[ERROR] | 8160 | Failed to get the user proxy settings (WPAD). Error is 12180. Ignoring the proxy setting in this case.
[ERROR] | 8160 | failed to resolve the proxy setting on the machine
[INFO] | 8160 | Going to download the file at F:\inetpub\wwwroot\updates\ACC\services\ffc\packages\CDEC\1.0.0\osx10-64/Application.json
[INFO] | 8160 | Preference: Preference is set for adding compression header
[INFO] | 8160 | Preference: Client has set the preference for single stream download
[ERROR] | ProcessUtils | 6416 | In changeThreadContextToExplorerContext. Unable to find explorer processID
[INFO] | 9208 | gzip encoding received in respose header. Going to unzip...
[INFO] | 9208 | successfully unzipped the gzip response
[INFO] | 9208 | File download complete: https://cdn-ffc.oobesaas.adobe.com/core/v3/applications?name=CDEC&version=1.0.0&platform=osx10-64&bu... size: 668 Bytes, Time Taken:437.000000 milliseconds
[INFO] | 572 | Using New Adaptive Algorithm
[INFO] | 572 | INFO: serverfullpathForHeadCall is empty in input structure of DLE
[ERROR] | ProcessUtils | 572 | In changeThreadContextToExplorerContext. Unable to find explorer processID
[ERROR] | 572 | The windows error code is - 12180
[ERROR] | 572 | Failed to get the user proxy settings (WPAD). Error is 12180. Ignoring the proxy setting in this case.
[ERROR] | 572 | failed to resolve the proxy setting on the machine
[INFO] | 572 | The file to be downloaded is https://cdn-ffc.oobesaas.adobe.com/core/v2/validation/2703
[INFO] | 572 | Going to download the file at F:\inetpub\wwwroot\updates\ACC\products\AdobeProducts\CDEC\1.0.0.6\osx10-64\71aff5fe-f13b-44bf-8764-58e9175e92bd/validation.xml
[INFO] | 572 | Preference: Preference is set for adding compression header
[INFO] | 572 | Preference: Client has set the preference for single stream download
[ERROR] | ProcessUtils | 13224 | In changeThreadContextToExplorerContext. Unable to find explorer processID
[INFO] | 11092 | No encoding received in respose header. Going to rename...
[INFO] | 11092 | File download complete: https://cdn-ffc.oobesaas.adobe.com/core/v2/validation/2703 size: 378 Bytes, Time Taken:437.000000 milliseconds
[INFO] | 11600 | *******************End****************
[...]
 
 
------------------------------------------------------------------------------------------------------------
SAMPLE 2:
[...]
 
[ERROR] | ProcessUtils | 9132 | In changeThreadContextToExplorerContext. Unable to find explorer processID
[INFO] | 15008 | No encoding received in respose header. Going to rename...
[INFO] | 15008 | File download complete: https://ccmdls.adobe.com/AdobeProducts/IDSN/17.4.1.067/macuniversal/c171bcba-9479-4b0c-8ba7-69670c29... size: 266755 Bytes, Time Taken:890.000000 milliseconds
[INFO] | 15504 | Using New Adaptive Algorithm
[INFO] | 15504 | INFO: serverfullpathForHeadCall is empty in input structure of DLE
[ERROR] | ProcessUtils | 15504 | In changeThreadContextToExplorerContext. Unable to find explorer processID
[ERROR] | 15504 | The windows error code is - 12180
[ERROR] | 15504 | Failed to get the user proxy settings (WPAD). Error is 12180. Ignoring the proxy setting in this case.
[ERROR] | 15504 | failed to resolve the proxy setting on the machine
[INFO] | 15504 | Going to download the file at F:\inetpub\wwwroot\updates\ACC\products\AdobeProducts\IDSN\17.4.1.067\macuniversal\c171bcba-9479-4b0c-8ba7-69670c29abd1/validation.xml
[INFO] | 15504 | Preference: Preference is set for adding compression header
[INFO] | 15504 | Preference: Client has set the preference for single stream download
[ERROR] | ProcessUtils | 8612 | In changeThreadContextToExplorerContext. Unable to find explorer processID
[INFO] | 12768 | No encoding received in respose header. Going to rename...
[INFO] | 12768 | File download complete: https://cdn-ffc.oobesaas.adobe.com/core/v2/validation/55146?algorithm=TYPE2 size: 413 Bytes, Time Taken:328.000000 milliseconds
[INFO] | 15504 | Using New Adaptive Algorithm
[INFO] | 15504 | INFO: serverfullpathForHeadCall is empty in input structure of DLE
[ERROR] | ProcessUtils | 15504 | In changeThreadContextToExplorerContext. Unable to find explorer processID
[ERROR] | 15504 | The windows error code is - 12180
[ERROR] | 15504 | Failed to get the user proxy settings (WPAD). Error is 12180. Ignoring the proxy setting in this case.
[ERROR] | 15504 | failed to resolve the proxy setting on the machine
[INFO] | 15504 | Going to download the file at F:\inetpub\wwwroot\updates\ACC\products\AdobeProducts\IDSN\17.4.1.067\macuniversal\c171bcba-9479-4b0c-8ba7-69670c29abd1/AdobeInDesignAppLang-zh_TW.zip
[ERROR] | ProcessUtils | 15504 | In changeThreadContextToExplorerContext. Unable to find explorer processID
[INFO] | 15504 | Header Field for the HEAD request is :

 HTTP/1.1 200 OK
Connection: keep-alive
Date: Sat, 14 Jan 2023 11:24:47 GMT
Content-Length: 257319
Content-Type: application/zip
Content-MD5: vbz9B83/E8wL928CQbHVPQ==
Last-Modified: Mon, 09 Jan 2023 12:44:32 GMT
Accept-Ranges: bytes
ETag: "bdbcfd07cdff13cc0bf76f0241b1d53d:1673268329.558795"
Server: AkamaiNetStorage

[ERROR] | ProcessUtils | 15504 | In changeThreadContextToExplorerContext. Unable to find explorer processID
[INFO] | 15504 | Logging the HTTP Header for Byte-Range query :
[INFO] | 15504 | Header contents:
HTTP/1.1 206 Partial Content
Connection: keep-alive
Date: Sat, 14 Jan 2023 11:24:47 GMT
Content-Length: 2
Content-Type: application/zip
Content-MD5: vbz9B83/E8wL928CQbHVPQ==
Content-Range: bytes 257317-257318/257319
Last-Modified: Mon, 09 Jan 2023 12:44:32 GMT
Accept-Ranges: bytes
ETag: "bdbcfd07cdff13cc0bf76f0241b1d53d:1673268329.558795"
Server: AkamaiNetStorage
[...]

Views

40

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation