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Auto update Acrobat 2017 without user prompt (silent update)

New Here ,
Apr 16, 2020 Apr 16, 2020

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Hello,

 

I'd like to set up automatic updates for Acrobat 2017 without any user prompt. 

I've already set the following values according to this document:

 

 

 

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Adobe\Adobe ARM\Products\{291AA914-A987-4CE9-BD63-0E0A92D435E5}]
"Mode"=dword:00000003

[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Adobe\Adobe ARM\Legacy\Acrobat\{AC76BA86-1033-FFFF-7760-0E1108756300}]
"Mode"=dword:00000003

[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Adobe\Adobe ARM\1.0\ARM]
"iCheck"=dword:00000003

 

 

 

 But they don't seem to have any effect, as there is still a user popup promting to install a new update. How can I make these updates automatic?

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Acrobat , Troubleshooting

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correct answers 1 Correct answer

Advocate , Apr 16, 2020 Apr 16, 2020

Updates for this product are automatic by default. You do not need to do anything.

To investigate why updates are not installed automatically in your case, please follow these steps.

 

1. Enable Updater verbose logging - set iLogLevel REG_DWORD value to 1 in the registry below

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Adobe\Adobe ARM\1.0\ARM on 64 bit OS
HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Adobe ARM\1.0\ARM on 32 bit OS
2. Exit Updater if it is running
Dissmiss Updater dialog if you see it. Start Ta
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Advocate ,
Apr 16, 2020 Apr 16, 2020

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Updates for this product are automatic by default. You do not need to do anything.

To investigate why updates are not installed automatically in your case, please follow these steps.

 

1. Enable Updater verbose logging - set iLogLevel REG_DWORD value to 1 in the registry below

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Adobe\Adobe ARM\1.0\ARM on 64 bit OS
HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Adobe ARM\1.0\ARM on 32 bit OS
2. Exit Updater if it is running
Dissmiss Updater dialog if you see it. Start Task Manager and end any AdobeARM.exe process you can find.
3. Delete tLastT_Acrobat value from Registry
HKEY_CURRENT_USER\Software\Adobe\Adobe ARM\1.0\ARM
4. Make sure Acrobat application is not running.
5. Launch AdobeARM.exe from C:\Program Files (x86)\Common Files\Adobe\ARM\1.0
6. Wait untill Updater dialog shows up or AdobeARM.exe is no longer running (Check in Task Manager)
7. Collect AdobeARM.log file from User Temp folder and send it to me in the private message.
 
 

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