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Back up data stored in creative cloud files

New Here ,
Sep 08, 2020 Sep 08, 2020

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Now that CC is allowing for 1TB of storage per user on some plans, our teams want to start taking advantage of the storage provided.

One of the things we require is to be able to back up data in cloud storage repositories.  Does anyone know of a way to back up data from our team's storage?

https://helpx.adobe.com/enterprise/using/storage-limit-cce-cct.html

 

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Enterprise , Services and storage , Teams

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correct answers 1 Correct answer

Adobe Employee , Sep 09, 2020 Sep 09, 2020

The cloud files are managed by the end-users and so the admin would not be able to manage or take the backup even if they have enterprise or business licenses.

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Adobe Employee ,
Sep 09, 2020 Sep 09, 2020

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As I understand, you would like to take the backup of the files which are under the Team's storage. If yes, then you can download the cloud files locally on the machine. This help article might be able to help you with some steps: https://helpx.adobe.com/in/enterprise/kb/transfer-assets.html

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New Here ,
Sep 09, 2020 Sep 09, 2020

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It looks like the linked article is for a single user.  As an admin, I'm looking for a way to back up user data from all of our users; ideally using a centralized mechanism.

Part of our organization's requirements is to maintain our own backup copies of data stored in cloud environments and Adobe's cloud storage is one of the few places where we have data, but don't have a backup mechanism defined.

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Adobe Employee ,
Sep 09, 2020 Sep 09, 2020

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The cloud files are managed by the end-users and so the admin would not be able to manage or take the backup even if they have enterprise or business licenses.

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New Here ,
Sep 09, 2020 Sep 09, 2020

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That's unfortunate.  Is there anything on the roadmap to add this functionality?

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Adobe Employee ,
Sep 09, 2020 Sep 09, 2020

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You can use this form for feature request: https://www.adobe.com/products/wishform.html

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