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Billing history not displaying under Account

New Here ,
Apr 12, 2023 Apr 12, 2023

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Hello, 

I'm trying to access my billing history via Admin Console > Account but my billing history is not displaying and I'm not able to update credit card information. Does anyone know how to fix this? I've cleared my history and cache thinking that was the issue but that didn't work. I've also tried a different web browser too. 

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Admin console , Manage account , Troubleshooting

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correct answers 1 Correct answer

Adobe Employee , Apr 12, 2023 Apr 12, 2023

@Chad29373328mun1  If you have purchased your Teams plan directly from Adobe.com and you are the contract owner of the account, you can access your billing history from the Admin Console.

 

https://helpx.adobe.com/in/enterprise/using/manage-invoices.html

 

If its for your personal account, you can check the invoices by following the KB below

 

https://helpx.adobe.com/in/manage-account/using/print-creative-cloud-invoice.html

 

 

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Adobe Employee ,
Apr 12, 2023 Apr 12, 2023

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@Chad29373328mun1  If you have purchased your Teams plan directly from Adobe.com and you are the contract owner of the account, you can access your billing history from the Admin Console.

 

https://helpx.adobe.com/in/enterprise/using/manage-invoices.html

 

If its for your personal account, you can check the invoices by following the KB below

 

https://helpx.adobe.com/in/manage-account/using/print-creative-cloud-invoice.html

 

 

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