Copy link to clipboard
Copied
Whenever I logged on, I was directed to adobe loggon. After log on, I will be denied usage since it is after seven days. We at KAIST, Daejeon, Korea have a licence. I do as was told to do. I use removeVolserial by administrator running. Then I use Adobeserialization by admin running. I still cannot get the product licenced. Let me know what is going on... I will appreciate your help. I do have old version of Illustrator working in two other mac books. This one is on Windows Surface.
Copy link to clipboard
Copied
This is an open forum, not Adobe support... click below to contact Adobe staff to help
While the forums are open 24/7 you may not contact Adobe support at all times
Chat help: Mon - Fri 5am - 7pm (US Pacific Time) <=== NOTE DAYS AND TIME
Be sure to remain signed in with your Adobe ID before accessing the link below
Creative Cloud support (all Creative Cloud customer service issues)
Copy link to clipboard
Copied
Moving to Deployment for Creative Cloud Team, Enterprise, & CS​
Copy link to clipboard
Copied
If you are using serialization there is no need to log on. If you log on with an Adobe ID with no product entitlement it may break your serialization.
Find more inspiration, events, and resources on the new Adobe Community
Explore Now