Cambiar dirección de facturación

[Rosalía27815615zcix]

Hola:

Estoy intentando modificar la dirección a la que se realiza la factura mensual. Tengo configurado el pago por Paypal y en dicha plataforma aparece actualizada la nueva dirección pero en las facturas sigue incorporándose la antigua.

Gracias,

[kglad]

https://helpx.adobe.com/manage-account/using/print-creative-cloud-invoice.html

[kevin stohlmeyer]

You can update your billing information using the steps outlined in the link below.

https://helpx.adobe.com/enterprise/using/accounts.html

[Abambo]

Do you have an Enterprise subscription? As yo have posted here in the Enterprise&Teams forum, I should mention that all data for such subscriptions get updated via the admin console.

[Rosalía27815615zcix]

Thak you for your help.

Yes, it´s an Enterprise subscripcion, but i don´t find where i can change that information.

[kglad]

to update your enterprise invoice address, update your enterprise billing address, https://helpx.adobe.com/enterprise/using/edit-payment-method.html

[Rosalía27815615zcix]

I follow the steps but, because i hace Paypal for Paypal method, i cna´t chande the billing address.

[kglad]

paypal is only accepted from some countries. (actually, i think the usa is the only country where it's accepted.)

[kevin stohlmeyer]

Make sure your address is correct for Paypal - that dictates your billing address on the account. If the billing address is stil not correct, submit a ticket through the Enterprise portal.

[Rosalía27815615zcix]

Thank´s for all the help.