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Cambiar dirección de facturación

New Here ,
Jan 05, 2023 Jan 05, 2023

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Hola:

 

Estoy intentando modificar la dirección a la que se realiza la factura mensual. Tengo configurado el pago por Paypal y en dicha plataforma aparece actualizada la nueva dirección pero en las facturas sigue incorporándose la antigua.

 

Gracias,

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Community Expert ,
Jan 05, 2023 Jan 05, 2023

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Community Expert ,
Jan 06, 2023 Jan 06, 2023

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You can update your billing information using the steps outlined in the link below.

https://helpx.adobe.com/enterprise/using/accounts.html

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Community Expert ,
Jan 08, 2023 Jan 08, 2023

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Do you have an Enterprise subscription? As yo have posted here in the Enterprise&Teams forum, I should mention that all data for such subscriptions get updated via the admin console.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Jan 09, 2023 Jan 09, 2023

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Thak you for your help.

Yes, it´s an Enterprise subscripcion, but i don´t find where i can change that information.

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Community Expert ,
Jan 09, 2023 Jan 09, 2023

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to update your enterprise invoice address, update your enterprise billing address, https://helpx.adobe.com/enterprise/using/edit-payment-method.html

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New Here ,
Jan 09, 2023 Jan 09, 2023

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I follow the steps but, because i hace Paypal for Paypal method, i cna´t chande the billing address.

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Community Expert ,
Jan 09, 2023 Jan 09, 2023

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paypal is only accepted from some countries. (actually, i think the usa is the only country where it's accepted.)

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Community Expert ,
Jan 09, 2023 Jan 09, 2023

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Make sure your address is correct for Paypal - that dictates your billing address on the account. If the billing address is stil not correct, submit a ticket through the Enterprise portal.

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New Here ,
Jan 09, 2023 Jan 09, 2023

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Thank´s for all the help.

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