Can not install adobe CC software from adobe create cloud

[choij25764234]

I had created adobe update internal server and config file (AdobeUpdater.Overrides) with adobeupdateserversetuptool and Apache, and deploy this file to client PC, Client PC had installed adobe create cloud 4.8.1.435, but when i want to install adobe app in adobe create cloud,it show below error

Exit Code: 125

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 0 error(s), 0 warnings(s)

FATAL: Fatal Error '125' occurred while download

FATAL: Error occurred in install product workflow with error code 125 error message {http://CN-GZ-SRV-AUS//ACC/services/ffc/packages//PHSP/20.0.4/win64/Application.json?name=PHSP&versio...}

I found Application.json.aamdownload in adobe update internal server floder (ACC/services/ffc/packages//PHSP/20.0.4/win64/) is 0 KB,is that right?

Create AdobeUpdater.Overrides command below

AdobeUpdateServerSetupTool --root="F:/AdobeUpdate" --genclientconf="F:/AdobeUpdate/config/AdobeUpdaterClient" --url="http://CN-GZ-SRV-AUS/"

Client PC can use browser to accecc http://CN-GZ-SRV-AUS/ and download files without any error.

How can I slove this issue?

Thx

[kglad]

[moved from Adobe Creative Cloud to Deployment for Creative Cloud for Team, Enterprise, & CS]

[pheer29862251]

Spam removed by moderator.

[choij25764234 · Accepted solution]

Case Close

Cause : File Application.json.aamdownload  ( /ACC/services/ffc/packages/[product name]/[product version]/win64/ ) size is 0 KB , cause CCP can not download software from adobe internal update server；the correct file name is Application.json

Resolve：Do not execute Adobeupdateservertool.exe in Windows Server 2012R2 , because Adobeupdateservertool.exe do not support Windows Server 2012R2, it can only support Win7、8.1, 2008R2；I am not sure it can support Win10 or 2016 or above

AdobeUpdateServerSetupTool.exe  version 5.0.0.21 build 2019-02-14