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Can't consult Adobe Admin

Community Beginner ,
Sep 16, 2021 Sep 16, 2021

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Hello everyone, I can't contact the Admin for a consultation, I was directed to contact the system administrator but I don't know how, is there someone here who can help me please.

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correct answers 1 Correct answer

Community Expert , Sep 17, 2021 Sep 17, 2021

An administrator is a member of your company. My guess would be that your internal IT help desk knows more about this. But as @Vikrant Rai said, most users don't need to be administrator. So it's depending on your company's policy.

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Community Expert ,
Sep 17, 2021 Sep 17, 2021

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See if the information at the following link helps

https://helpx.adobe.com/enterprise/kb/contact-administrator.html

-Manan

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Adobe Employee ,
Sep 17, 2021 Sep 17, 2021

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The Adobe Admin Console is only accessible to Admins as it is used to manage the organization.

Are you already an Admin for an organization? If someone has added you as an Admin, you'll have an email with the details.

 

If you're not an admin, you don't actually need to use the Admin Console.

 

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Community Expert ,
Sep 17, 2021 Sep 17, 2021

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An administrator is a member of your company. My guess would be that your internal IT help desk knows more about this. But as @Vikrant Rai said, most users don't need to be administrator. So it's depending on your company's policy.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Sep 27, 2021 Sep 27, 2021

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Many thanks to all of you who helped me find a solution regarding this problem, I will be contacting my team which does computer maintenance work.

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