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Can't enter Adobe Admin Console

New Here ,
Apr 01, 2020 Apr 01, 2020

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Hi there!

While I'm trying to log in the Admin Console (yes, I am the administrator) I get an error saying "Woooops. We couldn't find what you're looking for". Then the site refreshes and get the same.

I've tried in incognito mode and 2 different browsers. Do someone know what can this be due to?

 

Thanks in advance!

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Admin console , Enterprise , Troubleshooting

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correct answers 1 Correct answer

Adobe Employee , Apr 02, 2020 Apr 02, 2020

Hello,
I tried to check and everything looks fine at my end. Could you try again and check if the site is working now. Also, you may try to open the Admin console (https://adminconsole.adobe.com/) on your mobile and check if that works.

Thanks,
Nikhil Gupta

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Adobe Employee ,
Apr 02, 2020 Apr 02, 2020

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Hello,
I tried to check and everything looks fine at my end. Could you try again and check if the site is working now. Also, you may try to open the Admin console (https://adminconsole.adobe.com/) on your mobile and check if that works.

Thanks,
Nikhil Gupta

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New Here ,
Feb 26, 2021 Feb 26, 2021

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Hello, i´m having the same problem, i cant enter admin console, says i dont have permission.

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Community Expert ,
Feb 26, 2021 Feb 26, 2021

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Is this your message?

Abambo_0-1614342946418.png

If it is, you're using the wrong Adobe id, or you do not have admin rights!

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Feb 26, 2021 Feb 26, 2021

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Hi, yes that is the message, can you please point the admin email?

 

Thanks

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Adobe Employee ,
Feb 26, 2021 Feb 26, 2021

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Hello Miguel,

 

I do not see any organization associated with your email. You may have to contact someone to add you again on the console and give you the admin rights. If you are using another email to login, please share it via personal message.

 

Thanks,

Nikhil Gupta

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