Can't find licenses from TechSoup

[operationsmilet62605892]

we bought Adobe licenses on TechSoup. but out IT cannot try to log in but cannot find the licenses.

[alisterblack · Accepted solution]

Hi,

Are you having a problem when trying to log in to Creative Cloud to use your licenses? If so please make sure you are using the Adobe ID you used to purchase the licenses.

If you have any issues with this please contact our support team Contact Customer Care