Can't install Creative Cloud Desktop Application with my enterprise proxy filtering

[madamem92843169]

My enterprise uses a proxy to filter internet access, that can run only by typing a login and password in a popup of our web browser.

So, when I click on the installation package, the Adobe CCDA cannot finish the installation because it needs a direct web connection without proxy.

We need a real complete installation package that doesn't need an internet connection.

Thank you for your help.

[kglad]

[moved from Creative Cloud Download & Install to Deployment for Creative Cloud for Team, Enterprise, & CS]

[alisterblack · Accepted solution]

Please check the following document to see if your proxy environment is supported.

Proxy support in Adobe Creative Cloud Products