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I got a USB from my teacher today to install a package containing Premiere Pro and After Effects. I plugged it in and I'm getting the same failure message. It's not getting me an error code and I don't know how to do it.
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Your school's helpdesk should be able to help you.
Did you look into the log file for more information?
Alternatively, you can probably log into your account at https://account.adobe.com.
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