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Can't scroll down to see who a library is shared with

New Here ,
Feb 15, 2024 Feb 15, 2024

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I've build a quite large CC Library for our organisation but i suddenly can't scroll down the pop-up window to see and manage who the library is shared with? Anyone with the same problem and a smart fix?

PS. Can't believe Adobe is so hard to get in touch with. We spend A LOT on your software and we are a quiet big organisation. All i get is a useless chatbot that does not help at all and it doesn't even offer to talk to a real person when it doesn't have any answers!

Skærmbillede 2024-02-15 kl. 14.46.17.png

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Community Expert ,
Feb 15, 2024 Feb 15, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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Community Expert ,
Feb 15, 2024 Feb 15, 2024

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open the support tab on your admin console > start chat or start case or request expert session. https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

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New Here ,
Apr 24, 2024 Apr 24, 2024

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Same problem here. Hoping to find a solution.

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