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Can't see charged amount on invoice

New Here ,
Sep 07, 2022 Sep 07, 2022

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I'm admin for a Business ID account with several subscriptions, paying with debit card. Somehow on my bank account statements I see accounts that have been charged where the sum doesn't match those on the invoice which gives me accounting issues. Anyone who have experienced the same thing and knows how to solve it or why this happens?

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correct answers 1 Correct answer

Community Expert , Sep 08, 2022 Sep 08, 2022

Hi @defaultwoyi28ar0h76,

Please contact support for information for your billing issues. These are peer to peer forums and no one here has access to your account information. You can contact support via the Admin Console.

-Manan

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Community Expert ,
Sep 08, 2022 Sep 08, 2022

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Hi @defaultwoyi28ar0h76,

Please contact support for information for your billing issues. These are peer to peer forums and no one here has access to your account information. You can contact support via the Admin Console.

-Manan

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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