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Can't setup SAML SSO for my team account

New Here ,
Jul 30, 2024 Jul 30, 2024

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Hello,

I created a team account for my company, but I can't seem to find Identity under Settings. There are mentions of an Enterprise account, but I can't find a way to "switch" to an enterprise account.

Could you help?

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Admin console , Identity and SSO

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Adobe Employee ,
Jul 30, 2024 Jul 30, 2024

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Hi, @Lionel38890401jv6b, The SSO feature comes with the Enterprise contract/licenses. Kindly contact your Account Manager/Reseller who can assist you with the license migration. 

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Community Expert ,
Jul 30, 2024 Jul 30, 2024

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@Lionel38890401jv6b Enterprise accounts are a contracted account with Adobe with a minimum 100 users. You can't just "switch" - there is a process/cost associated with this.

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