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Can't Uninstall apps from Creative Cloud because my Account credentials have expired

New Here ,
Mar 08, 2022 Mar 08, 2022

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Hi,

 

I am a former college student who previously had access to the Adobe suite through my school account. I have since graduated and can't use the Adobe apps like Photoshop and Premiere Rush anymore. I don't need them anymore for my job, and I want to free up space on my computer. However, I can't sign in to Creative Cloud anymore either to do the uninstall. I just a permanent repeating message that I have been signed out, and can no longer sign back in.

 

I have read several other boards about how to fix this, and so far nothing has worked (deleting opm.db file for instance)

 

Any advice on how to get this stuff off my device?

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Community Expert ,
Mar 08, 2022 Mar 08, 2022

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LATEST

Try Creative Cloud Cleaner Tool. You can read about it and also download it from the following link

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

-Manan

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