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Cancel my team suscription

New Here ,
Jul 27, 2020 Jul 27, 2020

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I need to cancel my suscription.

 

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correct answers 1 Correct answer

Community Expert , Jul 27, 2020 Jul 27, 2020

If you are part of a team subscription I think you need to talk to the team administrator

or

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's st

...

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Community Expert ,
Jul 27, 2020 Jul 27, 2020

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If you are part of a team subscription I think you need to talk to the team administrator

or

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

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Community Beginner ,
Sep 21, 2020 Sep 21, 2020

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PLS CANCEL MY TEAM SUBSCRIPTION!!!

AND FIX YOUR F**** LOOPHOLE WHERE THE CONTACT SUPPORT BUTTON DOES NOT WORK, AND LEADING ME TO UNHELPFUL PAGES TELLING ME TO CONTACT SUPPORT TO CANCEL MY TEAM SUBSCRIPTION AND THEN NOT BEING ABLE TO CONTACT YOU GUYS... WHAT IS THIS FOR DESIGN COMPANY???

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LEGEND ,
Sep 21, 2020 Sep 21, 2020

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The earlier reply says you must contact your team admininstrator. Did you do that?

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Community Beginner ,
Sep 21, 2020 Sep 21, 2020

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I am the team administrator, as I own the company

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Community Beginner ,
Sep 21, 2020 Sep 21, 2020

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And I want to contact Adobe Support, but contact button does not work

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