Cancel Subscription

[Ciaran23280352zb23]

Why is it so difficult to cancel your subscription. Someone should report Adobe because this isn't normal. It is made far to difficult so people give up. Utterly ridiculous. 

[Ciaran23280352zb23]

Oh and cancel mime if this is ever read by a human

[Anshul_Nautiyal]

Hi @Ciaran23280352zb23,

Thank you for reaching out.

I can see that you have an active Teams subscription associated with the Adobe ID used to post your query. You are also the contract owner of this account. To cancel the subscription, I recommend contacting Adobe Support directly.

You can do this by signing in to the Admin Console and navigating to the Support section. For detailed guidance, please refer to this document. 

Feel free to reach out if you need further assistance!

Regards,

^AN

[Ciaran23280352zb23]

Ok I did this but it doesn't work. The insufferable chatbot just goes round in a loop. It's frankly ridiculous that there  isn't a cancel my subscription button. It is done deliberately to dissuade people from cancelling. 

[Anshul_Nautiyal]

@Ciaran23280352zb23,

I’m sorry to hear about your frustration; I understand how annoying it can be when things don’t go as expected. Could you share more about the specific error or issue you’re encountering when contacting support or canceling your subscription? This will help pinpoint the problem and guide you toward a solution.

Thanks,
^AN