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1

Cancellation of Free Trial Subscription for Adobe Enterprise

New Here ,
Jan 16, 2023 Jan 16, 2023

I want to cancel my Free Trial Subscription for Adobe Acrobat on my Adobe Enterprise account but I don't know how. I am worried I'll get charged on my card.

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Community Expert ,
Jan 17, 2023 Jan 17, 2023

[MOVED TO THE ACCOUNT, PAYMENT, & PLAN DISCUSSIONS]


Acrobate du PDF, InDesigner et Photoshopographe
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Community Expert ,
Jan 17, 2023 Jan 17, 2023

Hello @joyt24999774,
Look at the following link for information on how to cancel your subscription.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
If the information does not help, then you need to contact support, contact them via the Admin Console.

-Manan

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Community Expert ,
Jan 17, 2023 Jan 17, 2023

open the support tab on your admin console > start chat

 

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

 

<moved from acct, payment & plan>

 

 

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Community Expert ,
Jan 17, 2023 Jan 17, 2023
LATEST

You need to contact Adobe customer service for this as of @kglad's link.

https://helpx.adobe.com/enterprise/using/cancel-teams-subscription.html

 

To contact Adobe customer service via the admin console, use this link: https://adminconsole.adobe.com/support

You need to be a plan administrator to access the console, but I suppose that you are even the contract owner.

ABAMBO | Hard- and Software Engineer | Photographer
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