• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Cancellation of Free Trial Subscription for Adobe Enterprise

New Here ,
Jan 16, 2023 Jan 16, 2023

Copy link to clipboard

Copied

I want to cancel my Free Trial Subscription for Adobe Acrobat on my Adobe Enterprise account but I don't know how. I am worried I'll get charged on my card.

Views

149

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 17, 2023 Jan 17, 2023

Copy link to clipboard

Copied

[MOVED TO THE ACCOUNT, PAYMENT, & PLAN DISCUSSIONS]

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 17, 2023 Jan 17, 2023

Copy link to clipboard

Copied

Hello @joyt24999774,
Look at the following link for information on how to cancel your subscription.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
If the information does not help, then you need to contact support, contact them via the Admin Console.

-Manan

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 17, 2023 Jan 17, 2023

Copy link to clipboard

Copied

open the support tab on your admin console > start chat

 

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

 

<moved from acct, payment & plan>

 

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 17, 2023 Jan 17, 2023

Copy link to clipboard

Copied

LATEST

You need to contact Adobe customer service for this as of @kglad's link.

https://helpx.adobe.com/enterprise/using/cancel-teams-subscription.html

 

To contact Adobe customer service via the admin console, use this link: https://adminconsole.adobe.com/support

You need to be a plan administrator to access the console, but I suppose that you are even the contract owner.

ABAMBO | Hard- and Software Engineer | Photographer

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines