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Hi, I'm subscribing to the creative cloud service, which is provided by my school.
I can use every applications on my laptop, and there are no problems with it, but when I install the cc on my second pc, I cannot use any of the paid applications even though I log in with my adobe account.
How can I solve this problem?
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What is the error that you get?
-Manan
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It's just like the status as if I had not purchased the creative cloud. I can only download free apps and not the others.
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Try the steps mentioned in the following link
https://helpx.adobe.com/hk_en/enterprise/kb/resolve-trial-and-license-expired-errors.html
If it doesn't work, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan