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CC installer doesn't launch.

New Here ,
Feb 03, 2022 Feb 03, 2022

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I have a brand new 2021 M1 max Macbook Pro. Fresh os install. I downloaded the CC installer direct from Adobe site. I launch the dmg. It opens to a prompt to double click on the icon to install. Nothing happens. I did some digging and i found 2 things. 1. don't use migration assistant. Check. and 2. install rosetta. Ok Check installed. Tried launching the installer after rosetta install. Same issue. Double click and nothing happens. I can duplicate this on several new macbooks and imacs. All with the same error. 

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Adobe Employee ,
Feb 09, 2022 Feb 09, 2022

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At the bottom of the following article are Alternative download links. Can you try using this installer and see if it helps.

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html 

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New Here ,
Feb 09, 2022 Feb 09, 2022

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Thank you... I will test this and see if it works for me. I did notice that when using the installer and extracting the pkg and manually running it it got flagged as unidentified developer. I'm guessing thats not supposed to happen?

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Community Expert ,
Feb 09, 2022 Feb 09, 2022

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Vikrant, are you aware that the download links on that page are downloading different files depending on if you click Download or the > character next to it? This occurs on links for both the Windows and macOS downloads.

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