CC Libraries Transferring Between Accounts

[Magzzz28]

My company has recently swapped up our CC accounts from individual profiles to a teams profile. When we transferred we were told it would be a seamless transfer because it would still be the same account names - just under a new system. When this occured my Libraries did not transfer with my account. I use my creative cloud libraries for all my asset management and have 100 GB of data saved in it. I am wondering what options I have to get my libraries back. I tried to share the libraries from the old account and then copy them but all the links in my projects are broken (this is hundreds of links and not easily redone) and all the links for my past projects would need updating too. Is there anything I can do to get my libraries back and linking with my InDesign projects?

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc services">

[kglad]

contact your admin.

[Kevin Stohlmeyer · Accepted solution]

https://helpx.adobe.com/enterprise/kb/transfer-assets.html

Have your Admin contact Adobe Support to assist with a one-time transfer to consolidate under the new Enterprise account.