Change account type from Business ID to Federated ID not showing

[Francesco32803808gg12]

Hi, 

i setup a Federated ID of my domain with Azure. I used the OIDC. All Works fine. I also setup the sync connector with a group to sync only users in a specific group to Adobe console.

I'm trying to convert the users in Admin console from Adobe/Business ID to Federated ID but from Users List menu, the option "Edit Identity Type by CSV" is not present !!

How can solve this issue?

Best regards

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

<"moved from using the community bugs">

[diegof27913181]

same issue, any resolution?

[kglad]

open the support tab on your admin console > start chat or start case or request expert session.

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html