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change email account

New Here ,
Mar 05, 2015 Mar 05, 2015

Hi,

We've recently changed our company's domain, so all the Adobe accounts are with the old email accounts. Is there any way to update the Adobe accounts with a new email without deleting the original ID?  I ask this as many of our users have some significant amount of information on the Creative Cloud, and I would need to migrate that information somewhere before I delete the user, and reassign a new email account.

Thanks for your help

JDL

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Community Beginner ,
Mar 02, 2021 Mar 02, 2021
LATEST

I don't suppose you ever found a way to do this?

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